Refund Policy – In Sync Infomedia
At In Sync Infomedia, we are dedicated to providing top-notch business consulting services to help your business grow through media services, IT services, and print production. While we generally do not offer refunds, we understand that certain situations may warrant one. Please review our refund policy guidelines below:
1. Eligibility for Refunds
1.1 Unavailability of Services: If, for any reason, we are unable to deliver the requested service or complete the project as agreed upon, you may be eligible for a refund.
1.2 Service Dissatisfaction: In specific cases where our services do not meet the agreed-upon specifications or expectations, we may consider a refund.
1.3 Project Cancellation: If you decide to cancel a project before its initiation, a refund may be issued, subject to any incurred costs or non-refundable expenses.
2. Refund Request Procedure
2.1 Initiate Refund Request: To request a refund, customers must contact our customer support team via email at firstname.lastname@example.org within 48 hours of the transaction and provide the following details:
• Contact Information
• Transaction Date and Amount
• Reason for the Refund Request
• Any relevant supporting documentation
3. Review and Assessment
3.1 Refund Request Review: Upon receipt of the refund request, our team will review and assess it based on the eligibility criteria mentioned in this policy.
3.2 Decision and Notification: We will notify the customer of our decision regarding the refund request within 7 working days of receiving all the necessary information. If the refund is approved, we will explain the refund process and any applicable terms.
4. Refund Process
4.1 Refund Issuance: If a refund is approved, we will process it within Seven days from the approval date. The refund will be issued using the original payment method, unless mutually agreed otherwise.
5. Non-Refundable Services
5.1 Please note that the following scenarios are not eligible for refunds:
• Completed or substantially completed projects or services
• Customized or personalized services explicitly tailored to your requirements
• Third-party services or products not directly provided by In Sync Infomedia
6. Modifications to Refund Policy
6.1 In Sync Infomedia reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting on our website.
7. Contact Us
7.1 If you have any questions or concerns regarding our Refund Policy, or if you believe you are eligible for a refund, please contact our customer support team at:
• Email: email@example.com
• Phone: +91 9555599333
At In Sync Infomedia, we value our clients’ satisfaction and strive to provide the best possible solutions to help your business thrive. We appreciate your understanding of our refund policy.